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Smart Carship LLC is a licensed auto transport broker (USDOT: 4079367; MC: 1551598) headquartered in San Francisco, CA. Founded in 2023 and operating with a team of 11–50 employees, the company emphasizes integrity, transparency, and customer-first values. They provide both open and enclosed vehicle transport, promising realistic, market-based quotes with no hidden price jumps.
Customers appreciate Smart Carship’s smooth, worry-free service—supported by a network of vetted dispatchers and drivers, responsive communication, and timely delivery. The platform supports same-day and next-day express services and places a strong emphasis on honesty and reliability.
Despite positive feedback, the company faces some reliability challenges. They are not BBB accredited and carry an F rating due to over 50 unresolved complaints, mainly around pricing changes, service delays, and deposit issues. On Trustpilot, Smart Carship earns a 4.3/5 rating from over 520 reviews. Most customers praise the professionalism and clarity of communication, though a minority report unexpected added costs after booking.
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