At TransportReports, trust is not just a feature—it’s our cornerstone. We’re dedicated to creating a transparent, reliable environment where shippers and businesses connect with confidence. Whether you're reviewing logistics partners or selecting service providers, we empower every user to make informed decisions based on verified data and authentic feedback.
1000+ Verified Companies are listed and monitored according to FMCSA registration, authority, and insurance credentials.
100% of customer reviews undergo automated and manual checks for authenticity, sentiment, and guideline compliance.
57% Reviews removed yearly for policy violations, with growing systems to combat fraud and maintain integrity.
| Principle | What It Means |
|---|---|
| Independent | We remain impartial—free from bias toward businesses or customers. |
| Open | Users can freely share real experiences; businesses respond transparently. |
| Fair | Rules apply equally, regardless of premium status. |
| Transparent | We communicate clearly about our processes, policies, and decision-making. |
| Relevant | Our systems and content evolve to stay meaningful and trusted. |
Secure Verification – Every company is vetted with official documentation (e.g., FMCSA, DOT filings) before approval.
Review Safeguards – Customer feedback passes through fraud detection algorithms and guideline reviews to prevent abuse.
Community Oversight – Both customers and businesses can flag reviews. Flagged content is reviewed promptly, with escalation for unclear cases.
Human Oversight – Our Integrity team investigates complex issues and updates policy enforcement in real time.
Transparency Logs – Businesses under review or receiving enforcement notices are notified clearly, preserving integrity for all users.
Create Profile – Users sign in with verified identities (via email or partner systems).
Submit Feedback – Reviews must reflect genuine experiences—whether prompted or organic.
Screening Process – Our AI and policy checks validate content, filtering out suspicious or inappropriate entries.
Publish or Flag – After approval, reviews are published. Any concerns? They're flagged, reviewed, and resolved.
Ongoing Monitoring – We continuously improve our systems to stay ahead of misuse or emerging threats.
At TransportReports, we stand by fair, accurate, and useful insights. Whether you're seeking a logistics provider or building your business reputation, we are dedicated to preserving your trust every step of the way.